Accessibility Statement for rhode

We want everyone who visits the Rhode Skin website to feel welcome and find the experience rewarding, going above and beyond the recommendations stated in Section 508 of the Rehabilitation Act 1998.

What did we do

To help us make the Rhode Skin website a positive place for everyone, we've been referring to the Web Content Accessibility Guidelines (WCAG) 2.1. These guidelines explain how to make web content more accessible for people with disabilities, more compatible with assistive technology, and more user friendly for everyone.

The guidelines have three levels of accessibility (A, AA, and AAA). We’ve chosen Level A & AA as the target for the rhode website.

How did we do it

We've worked hard on the Rhode Skin website, and we've hired the certified professionals at ilumino, llc, and the VAAN Group to help us achieve our goal of WCAG 2.1 Level A & AA accessibility.

The following pages/documents included in the scope of work are representative of the pages on the website:

  • Home
  • About / Our Story
  • Login / Forgot password
  • Sign up
  • Privacy
  • Terms
  • Cookies
  • FAQ
  • Rhode Futures
  • Impact
  • Vlog
  • Shop
  • PDP
  • Account - Overview
  • Account - Orders
  • Account - Addresses
  • Email templates
  • Contact / rhode assist answers/chat
  • Accessibility Statement
  • Global Elements (Header, Footer, Navigation, Search)

The accessibility experts at ilumino, llc conducted manual testing on a Windows or Mac computer using NVDA, JAWs, or VoiceOver, as appropriate. Proprietary software is used for all automated testing. Our development agency, The VAAN Group, provided technical support to address the remediation of the compliance issues identified by ilumino.

There are some areas of our website, provided by 3rd party vendors, that we have learned may not be accessible or usable by everyone equally. We understand that all areas must comply with the WCAG 2.1 Level A & AA guidelines, and we will update those areas as soon as possible.

  • Okendo 
  • GDPR Cookie Banner 
  • Shopify Checkout
  • Kustomer 

We will monitor the website regularly to maintain our ongoing commitment to delivering a site that is accessible to the largest possible audience.  If you have any concerns about the usability of our site or find a feature that is inaccessible, please contact us using the information below. We will make every reasonable effort to accommodate requests.

Connect with Us

If you enjoyed using the rhode website, or if you had issues with any part of it, please get in touch. We'd like to hear from you in any of the following ways:

This document was updated by rhode and ilumino on January 24, 2024.